Essay: Nonverbal and Cross-Cultural Communication
This essay is on nonverbal and cross-cultural communication. Communication is a complex process. Each day men and women communicate desires and feelings via verbal communication. Yet, verbal communication is only one aspect of communication. Nonverbal communication often says more than words.
Communication is a complex process. Each day men and women communicate desires and feelings via verbal communication. Yet, verbal communication is only one aspect of communication. Nonverbal communication often says more than words. The old adage, “actions speak louder than words,” is quite true; however, these nonverbal messages become difficult to decipher when cross-cultural differences are added to the mix.
In analyzing the importance of nonverbal communication when dealing with people of many cultures this paper will take a look at differences that occur in nonverbal communication among the world’s cultures. Messages received and communicated fall into several categories: facial expressions, gaze, gestures, postures and even tones of voice. Other non-verbal communication occurs in the way people groom, the way they position their bodies in space (Givens, Nonverbal Communication).
The following analysis looks at the basic nonverbal cues as they relate to the organization and culture. These include facial expression and eye behavior, kinesics–how a person moves, for example posture and gestures and proxemics–how a person uses the space around him. In addition, the analysis looks at what the current thinking about nonverbal communication is and its implications for organizations.
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